Welcome to Cakemix Media. By using our website, placing an order, or participating in our workshops or promotions, you agree to the following Terms and Conditions. These terms are designed to ensure clarity, trust, and fairness in every interaction with us. Our aim is to provide you with a delightful and seamless experience every time. These terms apply to all services, products, and communications from Cakemix Media. Please read them carefully before proceeding with any transaction or booking. Continued use of our services implies your full acceptance of these conditions. We strive to maintain transparency and mutual respect in all dealings.
Cakemix Media offers cake orders, event services, baking classes, and promotional updates via our website and in person engagements. You agree to use our services lawfully and refrain from any misuse or misrepresentation while interacting with our platform. Orders must be placed using accurate and complete information. You may not duplicate or reproduce our content without permission. Misuse of our site may result in service denial or legal action. All interactions are governed by Indian laws and consumer rights.
Once you place an order with Cakemix Media, you will receive a confirmation email or call. All orders are subject to availability and final confirmation. We strive to deliver as promised, but circumstances beyond our control may occasionally cause delays. Delivery timelines will be clearly communicated at checkout. Customized orders may require extra preparation time. We reserve the right to reject or cancel any order at our discretion. In the event of cancellation, a full refund will be provided. We are not liable for delays caused by external delivery partners.
We understand plans can change. Our cancellation and refund policies are fair and flexible, while also recognizing the perishable nature of baked goods and the effort involved in customization. Orders canceled 48 hours in advance are eligible for full refunds. Cancellations within 24–48 hours may receive partial refunds. No refunds are given for cancellations made under 24 hours. Refunds are processed within 5–7 business days.
All website content, including images, recipes, and branding, belongs to Cakemix Media. Unauthorized use, distribution, or replication of our intellectual property is prohibited and may result in legal consequences. You may not use our brand assets without written consent. Photos and logos are protected by copyright laws. User reviews and submissions may be published with credit. Recipe sharing is permitted only with proper acknowledgment. We take legal action against IP theft and misuse.
We may update these Terms and Conditions occasionally to reflect changes in law, service offerings, or customer expectations. We recommend reviewing this page periodically to stay informed. Your continued use of our services implies agreement with updates. Disputes arising from the terms will be settled under Indian jurisdiction. Users are responsible for staying informed of our policy updates.
For any questions, concerns, or clarifications about these Terms and Conditions, feel free to get in touch:
Email: info@cakemixmedia.com
Phone: +919384968787
Address: 23, Lenin villa pottayil, near sreehari hotel, Thiruvananthapuram, Kerala 695571.
We are happy to help with any legal, transactional, or service related queries.
Thank you for choosing Cakemix Media to celebrate your sweetest occasions.