At Cakemix Media, we deeply respect your right to privacy. This Privacy Policy outlines how we collect, use, protect, and manage your personal information throughout your journey with us from browsing our cake designs to placing event orders or enrolling in our baking workshops. Our commitment is to transparency, fairness, and responsibility in all data handling practices. We ensure your personal data is treated with care and used only to enhance your experience. Your trust is vital to our business and central to how we operate. We never compromise on privacy for convenience or profit. Your data is always your own we just help make it more deliciously useful.
This policy helps you understand what data we collect, how we use it, and how you can control your information. We collect only the data necessary to serve you better. You will always know what information we gather and why. No hidden tracking or unexpected data sharing ever. Our practices are guided by global data protection standards. We empower you with full control over your personal details.
We may collect your name, contact number, email address, delivery address, and preferences. This data allows us to personalize your experience, ensure timely delivery, and communicate relevant updates. We do not store sensitive information on our servers. Feedback and reviews help us improve services. Device and browser data may be collected for performance optimization.
Your data is used to process cake orders, manage event bookings, send updates and offers, provide customer service, and improve our website and services. We never use your data in ways unrelated to your interactions with Cakemix Media. To ensure timely cake delivery and personalization. To send baking tips, recipes, and promotional offers. To provide assistance on queries or order changes. To gather insights for enhancing user experience. To ensure our site runs smoothly on all devices.
We implement top grade encryption, firewall protection, and secure hosting environments to safeguard your data. We also limit access to only trained and authorized personnel, reducing the risk of unauthorized exposure or misuse. Sensitive details are never stored in plain text. SSL certificates ensure secure connections at all times. We routinely update our security protocols. Access is restricted based on employee role. We comply with GDPR, CCPA, and relevant Indian privacy laws.
We do not sell, lease, or disclose your data to third parties for marketing. We may share limited information only with trusted service providers who help us process orders, deliver cakes, or maintain technical infrastructure. All partners sign strict confidentiality agreements. We only work with compliant, vetted service vendors. Third parties cannot use your data for independent purposes. Sharing is limited to what is operationally necessary.
You have the right to access, update, or delete your personal data at any time. You may also opt out of marketing communications or limit data processing as per your preferences. We make it simple for you to exercise your rights. Update preferences through your account or support. Request data deletion by emailing us directly. Unsubscribe links are present in every campaign. We respond to data access requests within 30 days. You remain in control of how your data is used.
If you have any questions about this Privacy Policy, data usage, or need help managing your preferences, please contact us:
Email: info@cakemixmedia.com
Phone: +919384968787
Address: 23, Lenin villa pottayil, near sreehari hotel, Thiruvananthapuram, Kerala 695571.
We are here to support your privacy concerns or questions about how we manage data.
Our team responds within 24–48 business hours to all inquiries.
Thank you for trusting Cakemix Media with your sweetest moments.